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Online learning has traditionally been a very sobering experience. Unlike face to face environments, there are no dynamic visuals, no audio, no interaction and little feedback. Most people's experience of working with online learning or eLearning is not something they wish to repeat. With the massive rise in rapid eLearning software offerings, many instructional designers, teachers and trainers now have the ability to create engaging, interactive and enjoyable online learning. This project explores what can be done with such software to hold the attention and capture the imagination of participants.
The quiz explores the limits of what can be done with the Quizmaker software from Articulate. It incorporates:
- slide transitions
- drag and drop, hotspot, multiple and multi-choice, true/false, word bank, matching and fill in the blank questions
- Timed countdown
- dynamic feedback
The questions call for the candidate to not only recall what they have learned but apply it to simulated situations involving customers. They are asked to anticipate what to say next, prioritise questions and infer meaning. The level of cognitive process is higher than factual recall, it demands of them that they feel what their effect is on the customer and vice versa.
Gronlund, N. E. & Waugh, C. K. (2009). Assessment of student achievement (9th ed .). New Jersey: Merrill-Pearson.
Meloy, J & Chapnick, S. (2005) Renaissance eLearning. San Francisco: Pfeiffer
Misko, Josie (1994) Learning styles, National Centre for Vocational Education Research, Leabrook. ISBN 0863971431
http://www.istockphoto.com/ (all audio and imagery)
Keywords: eLearning, online learning, instructional design, quiz, test, exam, assessment, adult learning